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Last updated and effective date:

September 1, 2024

Privacy Policy

Questions About Our Policies?

This Privacy Policy (this “Privacy Policy”) describes how we collect, use, share, and otherwise process Personal Data relating to individuals and explains our practices and your related choices with regard to such information. A reference to “Right Arrow Legal,” “we,” “our,” or “us” is a reference to Right Arrow Legal, LLC and its relevant subsidiaries and affiliated entities involved in the collection, use, sharing, or other processing of Personal Data.

Please read this Privacy Policy carefully to understand our practices regarding your Personal Data. By submitting your Personal Data to us or otherwise interacting with us, you acknowledge and, where applicable, consent, to our collection and use of your Personal Data as outlined herein.

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Updates

to this Privacy Policy

We may change and update this Privacy Policy from time to time. Any updated Privacy Policy will be effective when posted. If we decide to update this Privacy Policy, we will post the updated Privacy Policy on our website and update the “Last updated and effective date.” Please check back regularly to review any changes to this Privacy Policy.

Scope

“Personal Data” as used in this Privacy Policy means any information that identifies, relates to, describes, or can reasonably be linked, directly or indirectly, to a specific natural person. Personal Data does not include information that is anonymous, de-identified, or aggregated. Where applicable, Personal Data includes the terms “personal data,” “personal information,” and any other equivalent term as defined in applicable law.

This Privacy Policy applies to the processing of Personal Data related to:

  • our website (www.rightarrowlegal.com), including the websites of our affiliated entities (collectively, our “Website”);

  • our events, webinars, programs, and trainings;

  • your participation in a Right Arrow Legal community forum;

  • our surveys or other promotional activities online or in any other venue;

  • our newsletters, programs, promotional emails, blog posts, and/or other materials;

  • our business communications and other online and offline business interactions, including but not limited to emails, phone calls, texts, and faxes; and/or

  • our business locations and your visits made to them.


Collectively, we refer to the above as our “Activities.”

This Privacy Policy does not apply to the extent we process Personal Data in the role of a processor or service provider on behalf of our business customers, including where our business customers may collect, use, share, or process Personal Data of their customers via our products or services. For detailed privacy information related to a business customer that uses our products or services as a controller, please contact such business customer directly. We are not responsible for the privacy or data security practices of our business customers, which may differ from those described in this Privacy Policy.

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The supplemental regional privacy notices below apply to our Activities, if you are located in the relevant jurisdiction.​​

United States Regional Privacy Notice.

We have developed and posted a United States Regional Privacy Notice, which is available at: https://www.rightarrowlegal.com/us-regional-privacy-notice. Our United States Regional Privacy Notice contains additional information for people living in the United States and supplements the information contained in this Privacy Policy, including personal information collected in accordance with, and how to exercise your rights under, California Consumer Privacy Act (“CCPA”), and other U.S. state laws applicable to consumers in their jurisdiction (collectively, the “U.S. Privacy Laws”).

EU Regional Privacy Notice.

We have also developed and posted an EU Regional Privacy Notice, which is available at: https://www.rightarrowlegal.com/eu-regional-privacy-notice. Our EU Regional Privacy Notice contains additional information about how we process Personal Data that is subject to EU data protection laws (including those implementing the EU General Data Protection Regulation or “GDPR”).

Personal Data We May Collect

We may collect or receive Personal Data directly, from third parties, related to the use of our Website, or from our Activities.

Personal Data collected directly

We may collect Personal Data about you – such as your name, address, telephone number, fax number, e-mail address, etc. – directly from you. For example, Personal Data may be collected when you fill out a “Contact Us” form, sign up for our mailing lists or newsletters, register for events we host or sponsor, interact with us in person at conferences or tradeshows, submit information as part of certain online services, post comments on our blogs, or otherwise provide us with Personal Data through your use of our Website and our Activities. Generally, the Personal Data we collect includes your:

  • Name, company name, and job title/position;

  • Email address, phone number, and mailing address;

  • Contact preferences and interests;

  • Business affiliations;

  • For events, it may include dietary restrictions, requested accommodations, and other event-related preferences; and

  • Other information related to your request or inquiry, or that you provide when you communicate, engage, or otherwise interact with us or our Activities.

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Personal Data collected through your use of our Website

We may collect Personal Data through the use of cookies, log files, pixel tags, local storage objects, and other tracking technologies that collect information when users visit our Website, such as IP address; general location information; domain name; page views; date/time stamp; browser type; device type; device ID; Internet Service Provider (“ISP”); referring /exit URLs; operating system; language; clickstream data; other information about the links, features used, size of files uploaded, streamed; or deleted; and similar device and usage information. Please review our Cookies Policy, available at: https://www.rightarrowlegal.com/cookies-policy, for more information.

Personal Data received from third parties and publicly-available sources

We may collect or receive Personal Data from service providers, and other third parties, such as our customers, business partners, our affiliated companies and subsidiaries, representatives and professional advisers, service and content providers, government authorities, and public sources and records.

Use of Personal Data

We will process Personal Data only where the processing is in our legitimate interests, in order to respond to your request or inquiry, or with your express consent. Generally, we use the Personal Data that we collect or receive as follows:

Operating our Website and performing Activities

To operate our Website, to perform our Activities, to communicate with you about your use of our Website or our Activities, to provide troubleshooting and technical support with respect to our Website or our Activities, and for similar purposes.

Responding to your requests

To respond to your inquiries, to fulfill your requests, and otherwise to consider or to process your request.

Personalization

To tailor content we may send or display to you, including offering location customization and personalized help and instructions on our Website, and otherwise to personalize your experiences.

Newsletters, mailing lists, and marketing

For marketing purposes, including sending you newsletters, client alerts, and information we think may interest you. For example, we may use Personal Data we collect or receive to send you newsletters, surveys, questionnaires, promotions, or information about events or webinars, or to analyze emails sent and content viewed by customers or prospects. If you are located in a jurisdiction that requires opt-in consent to receive electronic marketing messages, we will send you such messages if you opt in to receive them. You can unsubscribe from our email marketing by clicking the “unsubscribe” or “opt-out” link in the marketing emails we send you or by emailing us at opt-out@rightarrowlegal.com. If you opt out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any services you have requested or received from us.

Analytics and improvement

To understand better users’ access to and use of our Website and our Activities, including measuring the effectiveness of our online content and how visitors use our Website and our Activities, and for other research and analytical purposes, such as to evaluate and to improve our Activities and business operations and to develop tools, offerings, services, and features.

Protecting legal rights and preventing misuse

To protect our Website, our Activities, and our business operations; to prevent and to detect fraud, unauthorized activities, and access, and other misuse; where we believe necessary, to investigate, to prevent, or to take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of us or any person or third party, or violations of our written agreement with you; and to respond to actual or potential legal claims.

Complying with contractual, legal, and ethical obligations

To comply with our contractual obligations, to enforce our legal rights, to investigate and/or settle disputes, and to respond to legal processes (e.g., court orders, subpoenas, or warrants) or regulator investigations and inquiries, or where otherwise required by law or our legal, regulatory, or ethical obligations.

General business operations

Where necessary, for the administration of our general business operations, including accounting, recordkeeping, audit, compliance, and legal functions.

Anonymous and de-identified information

We may create and use anonymous, de-identified, or aggregated information to assess, to improve, and to develop our Activities, business, products, and services, for similar research and analytics purposes, or for any purpose not prohibited by applicable law.

We will process Personal Data only where the processing is in our legitimate interests, in order to respond to your request or inquiry, or with your express consent. Generally, we use the Personal Data that we collect or receive as follows:

Disclosure of Personal Data

Any Personal Data that we collect or receive may be shared and processed by any of our affiliated entities. We do not sell or otherwise share Personal Data about you, except as described in this Privacy Policy. We may share your Personal Data with: (i) our affiliates and subsidiaries; and (ii) our service providers that perform services on our behalf, such as marketing, legal, and data analytics and storage. We do not authorize our service providers to use or to disclose your Personal Data, except as necessary to perform services on our behalf or to comply with legal requirements. We also may share Personal Data with our business partners with which we jointly offer products and services, and for payment processing and fraud prevention purposes.

We may share Personal Data with the following categories of third parties:
 

  • Service providers that provide services to us or on our behalf, such as data hosting, data storage, data analytics, software services, technology services, insurance services, legal services, and marketing services.

  • Distributors, Resellers, and other Partners in connection with the sale and marketing of products and services offered by us or on our behalf with your prior permission or where otherwise permitted by applicable law.

  • Content providers with which we partner to make training and other content or resources. We do not share your Personal Data with them for their own independent use; however, if you register for an account with one of these third parties, they will use the Personal Data you provide to them, subject to their own privacy policy and terms.

  • Professional advisors, such as attorneys and accountants.

  • Government and/or regulatory authorities.

  • Tax authorities, and/or corporate registries.


In addition, we may disclose Personal Data to other third parties under the following circumstances:
 

  • In connection with business transfers. As part of any actual or potential merger, sale, or transfer of our assets; acquisition or restructuring of all or part of our business; bankruptcy or similar event, including related to due diligence conducted prior to such event to the extent permitted by applicable law.

  • To comply with law, legal process, and ethical obligations. To comply with the law and our ethical obligations or to respond to legal process or regulatory investigations and inquiries, or where otherwise required by law or our ethical obligations. For example, we may disclose Personal Data in response to subpoenas, court orders, and/or other lawful requests by regulators and/or law enforcement, including responding to national security or law enforcement disclosure requirements.

  • To protect and to defend rights. Where we believe it necessary to respond to claims asserted against us, to enforce, or to administer our agreements and terms; for fraud prevention, risk assessment and investigation; and to protect and to defend the rights, property or safety of us, our customers, or others.


We may also share anonymous, de-identified, or aggregated information with third parties for research, marketing, analytics, and other purposes, provided such information does not identify a particular individual.

United States Regional Privacy Notice.

We have developed and posted a United States Regional Privacy Notice, which is available at: https://www.rightarrowlegal.com/us-regional-privacy-notice. Our United States Regional Privacy Notice contains additional information for people living in the United States and supplements the information contained in this Privacy Policy, including personal information collected in accordance with, and how to exercise your rights under, California Consumer Privacy Act (“CCPA”), and other U.S. state laws applicable to consumers in their jurisdiction (collectively, the “U.S. Privacy Laws”).

EU Regional Privacy Notice.

We have also developed and posted an EU Regional Privacy Notice, which is available at: https://www.rightarrowlegal.com/eu-regional-privacy-notice. Our EU Regional Privacy Notice contains additional information about how we process Personal Data that is subject to EU data protection laws (including those implementing the EU General Data Protection Regulation or “GDPR”).

Third-Party Websites and Links

Our Website and materials related to our Activities may contain links to other websites, applications, platforms, and services maintained by third parties. The information practices of these third parties may be different than ours. Visitors should consult the other websites’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties.

Community Forums

Our Website may also provide online newsgroups, chat forums, and blogs for our users. Any information that you disclose in these forums becomes public information, which could be read, collected, or used by other users. If you choose to disclose voluntarily Personal Data, that information will be considered public information and the protections of this Privacy Policy will not apply. You should exercise caution when deciding to disclose your Personal Data in such cases.

International Transfers

When you submit Personal Data to us, or when others provide Personal Data to us, we will receive it and process it in the United States and in other locations where we are located, or where we have service providers. In order to perform our Activities, we also may need to transfer your Personal Data to locations in other jurisdictions.

Data Integrity

We will take reasonable steps to ensure that Personal Data that we process is reliable for its intended use, accurate, complete, and current. You are responsible for the accuracy of all Personal Data you provide to us. We will use reasonable efforts to maintain the accuracy and integrity of the Personal Data we obtain, and to update it as appropriate.

Data Security and Retention

We have implemented, and will maintain, reasonable physical, technical, organizational, and administrative security measures designed for the purpose of protecting the Personal Data in our possession from loss; misuse; and unauthorized access, disclosure, alteration, or destruction.

Where we have given you (or where you have chosen) a password that enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we have security measures in place to protect your Personal Data, we cannot guarantee the security of your data transmitted to or through our Website; any transmission is at your own risk.

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected by or provided to us, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for your Personal Data, we consider the amount, nature, and sensitivity of your Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements, including statutes of limitation periods.

Your Rights and Choices

Depending on your location, you may have rights in addition to those described in this Privacy Policy. To learn more about your rights and how to exercise them, please review the notice addressing the jurisdiction where you reside below:

United States Regional Privacy Notice, available at:

https://www.rightarrowlegal.com/us-regional-privacy-notice

EU Regional Privacy Notice, available at:

https://www.rightarrowlegal.com/eu-regional-privacy-notice

How to Contact Us

If you have any questions or concerns
about this Privacy Policy or its implementation,
you may contact us at:
privacy@rightarrowlegal.com.

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